Last updated: December 2024
By accessing and using the Chiverofarms website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Chiverofarms provides organic farming products and services including:
Order Acceptance: All orders are subject to acceptance by Chiverofarms. We reserve the right to refuse or cancel any order at our discretion.
Pricing: All prices are listed in USD and are subject to change without notice. Prices include applicable taxes unless otherwise stated.
Delivery: We deliver within the Greater Harare Area. Delivery times are estimates and may vary due to weather conditions or other circumstances beyond our control.
Product Quality: We guarantee the freshness and organic quality of our products at the time of delivery. Any quality concerns must be reported within 24 hours of delivery.
Payment is required at the time of order placement. We accept cash on delivery, mobile money transfers, and bank transfers for larger orders.
For recurring orders or wholesale customers, payment terms may be negotiated separately and must be agreed upon in writing.
Orders may be cancelled up to 2 hours before scheduled delivery time. Cancellations made after this time may incur a 25% cancellation fee.
Refunds for quality issues will be processed within 7 business days. We may offer replacement products or store credit as alternatives to cash refunds.
Farm visits must be scheduled in advance. Visitors must follow all safety guidelines and instructions provided by farm staff.
Motorsport events are held at your own risk. Participants and spectators must sign appropriate waivers and follow all safety protocols.
Chiverofarms shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.
These terms shall be interpreted and governed in accordance with the laws of Zimbabwe. Any disputes arising from these terms shall be resolved in the courts of Zimbabwe.
Email: info@chiverofarms.com
Phone: +263 04 -CFARMS
Address: ChiveroWholeFoods Harare
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any changes.